Terms of service

Terms of Service

Last updated: November 30, 2025

OVERVIEW

Welcome to RetroTape The terms “we”, “us” and “our” refer to CalmPal. CalmPal operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). CalmPal is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.

By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

You must be the age of majority in your location to use the Services.
You agree to provide accurate information and maintain the security of your account details. You are responsible for all activities under your account.


SECTION 2 – OUR PRODUCTS

We aim to represent our products accurately, but appearance may vary depending on device settings.
We may modify or discontinue products at any time and may limit quantities.


SECTION 3 – ORDERS

Your order is considered an offer to purchase. We reserve the right to accept or decline orders.
Purchases must comply with our Refund Policy.
Products are intended for personal use only.


SECTION 4 – PRICES AND BILLING

Prices may change without notice.
You agree to provide current and accurate billing information.
Taxes, shipping, and duties may apply unless stated otherwise.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. Once we hand the order to the carrier, responsibility transfers to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services is owned by CalmPal, Shopify or licensors.
You may not reproduce or use it without permission.


SECTION 7 – OPTIONAL TOOLS

Optional third-party tools are provided “as is” and at your own risk.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for content on third-party websites or any resulting damages.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

CalmPal is powered by Shopify but all sales are directly between you and CalmPal.
Shopify is not liable for any issues related to your transactions with us.


SECTION 10 – PRIVACY POLICY

Use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy.


SECTION 11 – FEEDBACK

By submitting Feedback (reviews, suggestions, etc.), you grant us the right to use it for any purpose without compensation.


SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

We may correct any errors and update information at any time without notice.


SECTION 13 – PROHIBITED USES

You must not misuse the Services, including engaging in unlawful or harmful behavior, spamming, hacking, etc.


SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time if Terms are violated.


SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” without warranties.
You use them at your own risk.


SECTION 16 – LIMITATION OF LIABILITY

We are not liable for damages arising from your use of the Services or products purchased.


SECTION 17 – INDEMNIFICATION

You agree to indemnify CalmPal, Shopify, and partners from claims arising from your breach of these Terms or use of the Services.


SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid, the rest will remain enforceable.


SECTION 19 – ENTIRE AGREEMENT

These Terms and our policies form the complete agreement between you and CalmPal.


SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms. We may transfer ours as permitted by law.


SECTION 21 – GOVERNING LAW

These Terms will be governed according to applicable U.S. laws.


SECTION 22 – HEADINGS

Headings are included for convenience only.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means you accept the updated Terms.


SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms, you may contact us at:
retrotape@use.startmail.com